University of Illinois at Chicago
RFP #KTP014
Request for Proposal: Customer Relationship Management (CRM) System
Renewal Info
Published Wednesday May 8, 2013
Renewal entered into with:
Vendor: SunGard Higher Education
Amount: An estimated $121,706.64
Renewal: 2nd of 3, 5/25/2013 through 5/24/2014
Pricing Changes: 
None
Service/Product Changes: 
none
Potential Future Renewals: $120,000
Comments: Sungard Higher Education's name has changed to Ellucian Company L.P. under the parent company Sofia, L. P.
The buyer for this procurement is now Mary Cooke, (312) 413-1610.
The State Purchasing Officer for this procurement is now Gary Reis.

The University award process may be delayed up to thirty days as this award goes through a state approval process.
Renewal Info
Published Monday May 21, 2012
Renewal entered into with:
Vendor: SunGard Higher Education
Amount: An estimated $109,804
Renewal: 1st of 3, 5/25/2012 through 5/24/2013
Pricing Changes: 
10%
Service/Product Changes: 
None
Potential Future Renewals: $241,570
Comments: SunGard Higher Education's name has changed to Ellucian Company L.P. under the parent company Sofia, L. P.
The buyer for this procurement is now Mary Cooke, (312) 413-1610.

The University award process may be delayed up to thirty days as this award goes through a state approval process.
Award InfoPublished Thursday May 20, 2010
Awarded to:
Vendor: SunGard Higher Education, Malvern, PA
Amount: An amount not to exceed $759,830
Terms:
An estimated start date of 5/25/2010 through 5/24/2012
Renewals:
3 one-year
Number of Unsuccessful, Responsive Respondents: 3
The University award process may be delayed up to thirty days as this award goes through a state approval process.
This notice has been modified
Published Monday October 26, 2009
Addendum No. 4 is available. This addendum provides clarification to a question posed to the committee.
This notice has been modified
Published Wednesday October 21, 2009
Addendum No. 3 is now available. This addendum modifies language in the scope of work/technical requirements of the RFP document.
This notice has been modified
Published Monday October 5, 2009
Addendum No. 2 is now available. This addendum extends the proposal due date and revises the scope of work/technical requirements and pricing proposal (form 1) of the RFP document.
This notice has been modified
Published Friday September 18, 2009
Addendum No. 1 is now available. This addendum answers any questions submitted and provides a list of vendors who attended the pre-proposal conference held at the UIC campus on September 1, 2009.
First published Thursday, August 20, 2009
Sealed proposals will be accepted at the address below until 3:00 PM, Wednesday October 28, 2009:

Purchasing Division (M/C 560)
809 South Marshfield Avenue
Chicago, IL 60612-7203

This Request for Proposal is to purchase a Customer Relationship Management (CRM) system that will enable effective monitoring and assessment of the efficiency of student recruitment and retention campaigns spearheaded by the University of Illinois. It is anticipated that a contract will be awarded for an initial two year term beginning in 2010, with the option to renew for three (3) additional one (1) year periods at the same terms and conditions based on satisfactory performance, continuing need and availability of funds.
The University will hold a pre proposal conference at 809 South Marshfield Avenue, Chicago, Illinois 60612 in Room 308 at 10:00 AM, CST on Tuesday, September 1, 2009. Representatives of the University will be present to answer any questions regarding the services requested or proposal procedures. Prospective proposers must respond to Mattie McGraw at (312) 996-2850 or Kimberly Piper at (312-996-1856) on or before Monday, August 31, 2009 by the close of business with firm name and number of attendees. A maximum of three (3) representatives from each firm may attend.

For additional information, contact:
Kimberly Piper
University of Illinois at Chicago
Purchasing Division M/C 560
809 S. Marshfield Ave.
Chicago, IL 60612-7023
Phone: (312) 996-1856
FAX: (312) 996-3135
Submit 5 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof. Vendor may expect payment thirty to sixty days after receipt of invoice, unless otherwise stated in the bid documents. This procurement may be contingent on Board of Trustees approval. Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

Documents

To obtain any of the following documents, please log into your Bulletin account.

Other Public Documents

  • KTP014.pdf (880 KB)
  • KTP014Addendum1.pdf (749 KB)
  • KTP014Addendum2.pdf (494 KB)
  • KTP014Addendum3.pdf (49 KB)
  • KTP014AddendumNo4.pdf (12 KB)

Conflict of Interest Document

  • EllucianCompany0001.pdf (306 KB)
  • EllucianCompanyLPILFinancialDisclosureConflictssigned20130423.pdf (2 MB)
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