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Public Higher Education Bulletin

Chicago State University
RFP #1018FA
Request for Proposal: Payments, Payment Plans & Refunds
This solicitation will not be awarded
Published Friday June 18, 2010
Chicago State University has decided to suspend the RFP process for No. 101018FA, Payments, Payment Plans & Refunds. After further assessment of this RFP and in light of priorities and resources, the University has determined it is not feasible to continue with the RFP at this time. Chicago State University very much appreciates the efforts of the vendors who have expressed interest. If and when the University decides to pursue a similar RFP process at a future date, the University will welcome the participation of all the vendors who have demonstrated interest and have submitted proposals. The University also recommends that interested vendors continue to check the web site for future RFP’s at the following link: The University regrets any inconvenience or cost that participants may have sustained as a result of this process. We express our sincere thanks.
First published Monday, May 24, 2010
Sealed proposals will be accepted at the address below until 11:00 AM, Wednesday June 9, 2010:

Cook Administration Building, Room 111
9501 South King Drive
Chicago, IL 60628-1598

This request for proposal (RFP) is primarily intended to position Chicago State University to significantly enhance the service solutions and business processes which are currently employed to deliver online payments, installment payment plans and student refunds. The current solutions rely heavily on manual processes which are inefficient. The primary goal is to maximize automated solutions and to achieve a high percentage of electronic delivery of student refunds for the Fall 2010 semester. The goal is to have these solutions tested, implemented and fully in place by August 15, 2010. We are aware this is an aggressive but realizable time frame.
The strategy is to obtain complete solutions from several vendors who have demonstrated they offer high quality state of the art solutions to a significantly large higher education customer base and who are partners with SunGard Higher Education. Chicago State University uses the SunGard Banner Version 7.4 enterprise software and wishes to ensure that the business solutions it employs are fully compatible with Banner and are regularly updated consistent with Banner updates in a seamless fashion.

Key objectives are:

1. To avoid additional hard and soft costs and minimize associated expense as the Banner and partner business software solutions are updated.
2. Hosted solutions are the most desirable.
3. The University looks to its business partner(s) to fully own and address PCI compliance and to avoid storing any credit card data on University systems or servers.
June 8, 2010, 10:00 A.M. Bidder Pre-Bid Conference at Chicago State University New Academic Library, 9501 S. King Dr. Chicago, Ill 60628.

For additional information, contact:
Nate Tindall
Chicago State University
Cook Administration Building, Rm. 111
9501 South King Drive
Chicago State University
Chicago, IL 60628-1598
Phone: (773) 995-2424
The University reserves the right to accept or reject any and all responses or parts thereof. Vendor may expect payment thirty to sixty days after receipt of invoice, unless otherwise stated in the bid documents. Proposal documents may be obtained by contacting the Purchasing Office. This procurement will be contingent on Board of Trustees approval.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

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  • 1018FA.pdf (305 KB)
  • ATTACHMENTA-1018FA.pdf (8 KB)