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Public Higher Education Bulletin

Illinois State University
RFP #ER103114
Request for Proposal: Student Billings, Payments, and Refunds
Award Info Published Friday February 6, 2015
Awarded to:
Vendor: TouchNet Information Systems, Inc., Lenexa, KS
Amount: An estimated $340,000
An estimated start date of 3/1/2015 through 2/28/2017
1 sixteen-month, then 6 one-year
Potential Future Renewals: $950,000
Number of Unsuccessful, Responsive Respondents: 2
The University award process may be delayed up to thirty days as this award goes through a state approval process.
This notice has been modified
Published Thursday October 23, 2014
The answers to vendors questions document has been attached (ER103114QA)
First published Friday, October 10, 2014
Sealed proposals will be accepted at the address below until 2:00 PM, Friday October 31, 2014:

Purchasing Office
Illinois State University at Uptown Crossing
1220 Campus Box
100 South Fell Avenue, Suite D
Normal, IL 61790

The University is seeking proposals from qualified firms (“Respondents”) for integrated student billing, payment, and refund processing to work in conjunction with our new student information system (Oracle PeopleSoft) being implemented for academic year 2015/2016. Servicing to encompass administrative and functional requirements, having compatible and contemporary software, meeting prescribed security requirements and policies, offering implementation and training schedules, having a disaster recovery plan and providing excellent customer service for the University’s students, staff, and other authorized users.

The University requires a one-stop portal for students to access their electronic billing statements, view current account activity, as well as make electronic payments in real-time. Students must also be able to authorize parents or other users to access their account information and make student account payments. The University offers a payment installment plan and direct deposit enrollment, both of which need to be included in the online services. The University also requires bank routing number verification and prenotification services for direct deposit account enrollment, and student refund processing.

For additional information, contact:
Ernest Olson
Purchasing Office
Illinois State University at Uptown Crossing
1220 Campus Box
100 South Fell Avenue, Suite D
Normal, IL 61790-1220
Phone: (309) 438-7611
FAX: (309) 438-5555
State Purchasing Officer - Tom Sestak
Submit 6 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof. Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable. There is no BEP goal for this procurement.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

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Specification Documents
  • ER103114.docx (351 KB)
  • ER103114QA.pdf (67 KB)