Non-award/Cancellation has been determined to be in the best interest of Northern Illinois University.
The buyer for this procurement is now Keri Moreland, (815) 753-1373.
The RFP opening date has been changed to March 14, 2017, at 10 AM (CST). Addendum #3 has been issued and includes the Q&A section and the Contact Center Functionality document.
**Please download Addendum #2, for the following updates and changes:
1. Attendance Log for Pre-Submission Teleconference held on 1/23/17 at 2PM (CST) Please see attachment 2-1.
2. Updated System Configuration Table (5.2.1) Please see attachment 2-2.
3. Change in Important Dates:
Vendor Question End Date: Has been moved to February 8, 2017 at 2PM (CST).
Addendum #3 posting of Questions/Answers: February 14, 2017 at 2PM (CST).
RFP Opening Time and Date has been moved up to February 28, 2017 at 10AM (CST).
**Change of Pre Submission Teleconference Date and Call-In Number**
The original Pre Submission Date and Call-In Number has been changed to:
Monday, January 23, 2017, @ 2P.M. CDT
Toll Free Conferencing # 1-877-691-9300; Access Code: 4960801
First published Monday, January 9, 2017
Sealed proposals will be accepted at the address below until 10:00 AM, Tuesday March 14, 2017:
Lowden Hall, Room 107
DeKalb, IL 60115
Northern Illinois University (NIU) is currently accepting proposals for a new Unified Communications Telephony and Contact Center Solution.
This RFP contains a goal of 20% to include businesses owned and controlled by minorities, females and persons with disabilities in the State's procurement and contracting / subcontracting processes. Failure to submit a Utilization Plan as instructed, may render the response non-responsive. Please refer to the following NIPG codes when determining subcontractors that would meet your needs:
72518, 72528, 72556, 72557, 83845, 83931, 83932, 83987, 83988, 88318, 91577, 92589, & 98577.
For additional information, contact:
Northern Illinois University
Office of Procurement Services
Lowden Hall, Room 107
DeKalb, IL 60115-2828
Phone: (815) 753-1674
FAX: (815) 753-6800
State Purchasing Officer - Nicole Krneta Rogers
Submit 2 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof. This procurement may be contingent on Board of Trustees approval. Illinois Department of Human Rights
(IDHR) eligibility number is required on all proposals, if applicable. There is a BEP goal for this procurement. See solicitation documentation for details. The contract(s) for this solicitation could exceed $50,000 annually.