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Public Higher Education Bulletin

Southern Illinois University Carbondale
RFP #R070518
Request for Proposal: Constituent Relationship Management Software
Award Info Published Tuesday October 30, 2018
Awarded to:
Vendor: Technolutions, Inc., New Haven, CT
Amount: An estimated $500,000
An estimated start date of 2/1/2019 through 1/30/2024
1 five-year
Potential Future Renewals: $500,000
Number of Unsuccessful, Responsive Respondents: 5
The State Purchasing Officer for this procurement is now Steve Todt.
The University award process may be delayed up to thirty days as this award goes through a state approval process.
This notice has been modified
Published Wednesday July 18, 2018
Additional information for R070518 is available in Addendum 3.
This notice has been modified
Published Tuesday July 17, 2018
Additional information for this RFP is available in Addendum 2.
This notice has been modified
Published Tuesday July 10, 2018
The bid opening date has been extended to August 2, 2018 at 2:00 PM.
First published Thursday, July 5, 2018
Sealed proposals will be accepted at the address below until 2:00 PM, Thursday August 2, 2018:

Procurement Services
900 South Normal Avenue
Woody Hall, Room 449
Carbondale, IL 62901

Southern Illinois University Carbondale seeks to procure a complete and robust recruitment, admissions and retention constituent relationship management (CRM) solution. The system should have the capability of integrating with our student information system and applicant system of record, which is currently Banner by Ellucian. It should have complete customizable user and customer management in order to segregate communications by Undergraduate Admissions, the Graduate School and current student communications. Please read the entire solicitation package and submit your response in accordance to the instructions.
Registration for conducting business with the State of Illinois: (30 ILCS 500/20-43) Sec. 20-43. Bidder or offeror authorized to do business in Illinois. In addition to meeting any other requirement of law or rule, a person (other than an individual acting as a sole proprietor) may qualify as a bidder or offeror under this Code only if the person is a legal entity authorized to do business in Illinois prior to submitting the bid, offer, or proposal. The legal entity must be authorized to transact business or conduct affairs in Illinois prior to execution of the contract. Do not confuse this requirement with the Board of Elections certification. You may register to do business at
If you do $50,000 worth of business annually with the State of Illinois, including the state universities, you are required to register with the State Board of Elections and obtain from them a certificate confirming your registration. If it is discovered that the vendor is non-compliant, but made a good faith effort to comply with registration efforts prior to the date the bid or offer is due, a chief procurement officer may provide the bidder 5 business days to achieve compliance. A chief procurement officer may extend the time to prove compliance by as long as necessary in the event that there is a failure within the State Board of Elections?s registration system. Responses to Invitations to Bid, Requests for Proposals, Requests for Information, and all other types of procurement solicitations are included in the calculation of this $50,000 annual amount, whether you receive a resulting award or not. If you do less than $50,000 worth of business annually, you may be exempt from the registration requirement.
Effective January 1, 2011 communications regarding the specifications of this solicitation, which are not given in a public forum, are subject to public reporting. Questions regarding where the bid is to be mailed, the date and time of the opening or how to obtain a copy of the solicitation or any other procedural question will not need to be reported. The disclosure of the inquiries that need to be reported will include the name, address, phone number and email address of the person and firm making the inquiry. The reporting of this information will be published on the Procurement Policy Board website:
Please include your Illinois Procurement Gateway registration number. If you are not registered, it is highly recommended that you do so. You may register at You do not have to be registered at the time of bid opening to be in compliance.

For additional information, contact:
Betty Rouse
Phone: (618) 453-5751
FAX: (618) 453-6714
State Purchasing Officer - Steve Todt
Submit 13 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof. This procurement may be contingent on Board of Trustees approval. Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable. There is a BEP goal for this procurement. See solicitation documentation for details. The contract(s) for this solicitation could exceed $50,000 annually.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

Bulletin Navigation

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Specification Documents
  • R070518CRM.docx (150 KB)
Other Public Documents
  • Addendum1R070518ConstituentRelationshipManagementSoftware.pdf (61 KB)
  • ADDENDUM2R070518CRM.docx (18 KB)
  • ADDENDUM3R070518CRM.docx (17 KB)
Public Opening Documents
  • BEPGoalresultsforR070518CRM.pdf (213 KB)
  • BEPwaiverforR070518.pdf (212 KB)
  • BidTabforR070518CRM.pdf (314 KB)