To obtain documents, log on:
Not registered? Register me now

Public Higher Education Bulletin

Southern Illinois University Edwardsville
RFP #6285

Request for Proposal: Constituent Relationship Management Software

Award Info Published Tuesday April 13, 2021 LLCConshohocken, PA

  • Amount: An estimated $416,660
  • Terms: An estimated start date of 5/1/2021 through 4/30/2025
  • Renewals: 6 one-year
  • Potential Future Renewals: $573,090
  • Ahava Services (subcontractor)
    BEP [20% / $0]
  • Olenick & Associates, Inc. (subcontractor)
    VBP [3% / $0]

Unsuccessful respondents (1)



2 total

1 successful respondent

1 unsuccessful respondent

0 BEP vendors
0 VBP vendors
0 Small businesses

Buyer for this procurement: Gina Grace, (618) 650-3522

Chief procurement officer for this procurement: John Donato

State purchasing officer for this procurement: Steve Todt

The University award process may be delayed up to thirty days as this award goes through a state approval process.

This notice has been modified
Published Friday October 23, 2020
Addendum #2 has been added with Questions & Answers. NOTE: The original request for 4 copies of Packet #1 has been changed to 6 copies.
This notice has been modified
Published Thursday October 15, 2020
The Bid Opening Date has been changed to Wednesday, November 11, 2020 @ 2:00 PM. The Questions deadline has been extended to Noon on Friday, October 16, 2020. See Addendum #1 for further info regarding added Veteran Business Program Goal and NIPG Codes.
First published Wednesday, October 7, 2020
Sealed proposals will be accepted below until 2:00 PM, Wednesday November 11, 2020:
At the following address:
Purchasing Department
Campus Box 1012
Edwardsville, IL 62026-1012
Southern Illinois University Edwardsville, with a total student headcount of 12,860, seeks to procure a complete and robust recruitment, admissions and retention constituent relationship management (CRM) solution. In order to replace our current in-house data bridge, the system should have the capability of integrating with our student information system on a nightly basis, which is currently Banner by Ellucian. It should have complete customizable user and customer management in order to segregate communications by up to 200 users in the Undergraduate Admissions Office, the Graduate School Office and offices on camps that handle current student communications. Contacting prospect students on their mobile devices is an integral part of current recruitment. Our new CRM should have a mobile admission application and ability to register for events on campus. SIUE would like to go live with our new CRM at the beginning of Fall 2021 or at the latest, Spring 2022. This timeline would depend upon ease of migration, implementation and current work processes.

For instructions on how to obtain a comprehensive purchase description, disclosure or contract forms, contact:
Gina Grace
Purchasing Campus Box 1012
Southern Illinois University Edwardsville
Edwardsville, IL 62026-1012
Phone: (618) 650-3522
FAX: (618) 650-3251
Chief Procurement Officer - John Donato
State Purchasing Officer - Steve Todt
Submit 6 copies of the response as defined in the specifications.
The University reserves the right to accept or reject any and all responses or parts thereof.
Vendor may expect payment thirty to sixty days after receipt of invoice, unless otherwise stated in the bid documents.
This procurement may be contingent on Board of Trustees approval.
Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable.
There is a 20 percent BEP goal for this procurement. See solicitation documentation for details.
There is a 3 percent Veteran-owned business goal for this procurement. See solicitation documentation for details.
The contract(s) for this solicitation could exceed $50,000 annually.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

Bulletin Navigation

To obtain documents, log on:
Specification Documents
  • 6285-Addendum-I.doc (55 KB)
  • 6285-Appendix1.xlsx (70 KB)
  • 6285-Appendix2.xlsx (20 KB)
  • 6285-Appendix3.xlsx (20 KB)
  • 6285-Appendix4.xlsx (20 KB)
  • 6285-Appendix5.xlsx (19 KB)
  • 6285-Appendix6.xlsx (19 KB)
  • 6285.docx (166 KB)
  • 6285Addendum2.pdf (325 KB)