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Public Higher Education Bulletin

 
University of Illinois at Chicago
RFP #JJW919

Request for Proposal: Patient Account Collections

Renewal Info
Published Friday May 22, 2020
Renewal entered into with:
Vendor: Bottom Line Systems, Inc.
Amount: An estimated $4,750,000
Section: 7 and 8
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Great Lakes Billing Services, Inc.
Amount: An estimated $1,000,000
Section: 9
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Great Lakes Medicaid, Inc.
Amount: An estimated $1,000,000
Section: 4
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Harris & Harris, Ltd.
Amount: An estimated $2,500,000
Section: 3 and 6
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Healthcare Financial Resources, Inc.
Amount: An estimated $2,500,000
Section: 8
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Medical Business Bureau, LLC
Amount: An estimated $3,750,000
Section: 1
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Miramed Revenue Group
Amount: An estimated $2,500,000
Section: 8
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Nationwide Credit & Collection, Inc.
Amount: An estimated $2,000,000
Section: 3 and 6
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Receivables Outsourcing, Inc.
Amount: An estimated $4,750,000
Section: 1, 2 and 3
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Salud Healthcare Solutions, LLC
Amount: An estimated $4,750,000
Section: 2
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: United Audit Systems, Inc.
Amount: An estimated $4,750,000
Section: 5
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: United Collection Bureau, Inc.
Amount: An estimated $3,750,000
Section: 1
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None.
Potential Future Renewals: None
Vendor: Illinois Collection Service, Inc.
Amount: An estimated $2,500,000
Section: 3 and 6
Renewal: 1st, 2nd, 3rd, 4th & 5th, 7/1/2020 through 6/30/2025
Pricing Changes: 
None.
Service/Product Changes: 
None
Potential Future Renewals: None
The University has taken into account 30 ILCS 575/8i of the BEP Act in conducting this renewal.

The University award process may be delayed up to thirty days as this award goes through a state approval process.
Change Order
Published Monday December 14, 2015
Vendor: Receivables Outsourcing, Inc.
Change Order Amount: $0
The planned award to Section 2, Third Party Collections, is now being made as the protest has been resolved by the Chief Procurement Office.

Section 2. Third Party Collection Vendors:
1. Receivables Outsourcing, Inc., Timonium, MD
2. Expert Global Solutions, Inc., Horsham PA
3. Trustmark Recovery Services, Munster, IN
4. Salud Healthcare Solutions, Lafayette, IN
Total estimated award for Section 2: $18,000,000.

The State Purchasing Officer for this procurement is now Gary Reis.
The University award process may be delayed up to thirty days as this award goes through a state approval process.
Change Order
Published Wednesday September 30, 2015
Vendor: Receivables Outsourcing, Inc.
Change Order Amount: $0
Planned award to Section 2, Third Party Collections, is being stayed pending a protest resolution.

Section 2. Third Party Collection Vendors:
1.Receivables Outsourcing, Inc., Timonium, MD
2.Expert Global Solutions, Inc., Horsham PA
3.Trustmark Recovery Services, Munster, IN
4.Salud Healthcare Solutions, Lafayette, IN



The University award process may be delayed up to thirty days as this award goes through a state approval process.
Award Info Published Friday August 28, 2015
Awarded to:
Vendor: Bottom Line Systems, Inc., Crescent Springs, OH
Amount: An estimated $4,750,000
Section: 7 & 8 (Unsuccessful, Responsive Respondents: 20)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: Expert Global Solutions, Inc., Horsham, PA
Amount: An estimated $4,750,000
Section: 2 & 8 (Unsuccessful, Responsive Respondents: 27)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: Emdeon, Nashville, TN
Amount: An estimated $4,750,000
Section: 7 (Unsuccessful, Responsive Respondents: 7)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: Great Lakes Billing Services, Inc., Chicago, IL
Amount: An estimated $1,000,000
Section: 9 (Unsuccessful, Responsive Respondents: 7)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $1,000,000
Vendor: Great Lakes Medicaid, Inc., Chicago, IL
Amount: An estimated $1,000,000
Section: 4 (Unsuccessful, Responsive Respondents: 9)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $1,000,000
Vendor: Harris & Harris, Ltd., Chicago, IL
Amount: An estimated $2,500,000
Section: 3 & 6 (Unsuccessful, Responsive Respondents: 23)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $2,500,000
Vendor: Healthcare Financial Resources, Inc., Shaumberg, IL
Amount: An estimated $2,500,000
Section: 8 (Unsuccessful, Responsive Respondents: 13)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $2,500,000
Vendor: Illinois Collection Service, Inc., Tinley Park, IL
Amount: An estimated $2,500,000
Section: 3 & 6 (Unsuccessful, Responsive Respondents: 23)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $2,500,000
Vendor: Medical Business Bureau, LLC, Park Ridge, IL
Amount: An estimated $3,750,000
Section: 1 (Unsuccessful, Responsive Respondents: 21)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $3,750,000
Vendor: Miramed Revenue Group, Lombard, IL
Amount: An estimated $2,500,000
Section: 8 (Unsuccessful, Responsive Respondents: 13)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $2,500,000
Vendor: Nationwide Credit & Collection, Inc., Oak Brook, IL
Amount: An estimated $2,000,000
Section: 3 & 6 (Unsuccessful, Responsive Respondents: 23)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $2,000,000
Vendor: Receivables Outsourcing, Inc., Timonium, MD
Amount: An estimated $4,750,000
Section: 1, 2, 3 (Unsuccessful, Responsive Respondents: 49)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: Salud Healthcare Solutions, LLC, Lafayette, IN
Amount: An estimated $4,750,000
Section: 2 (Unsuccessful, Responsive Respondents: 14)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: Trustmark Recovery Service, Munster, IN
Amount: An estimated $4,750,000
Section: 2 (Unsuccessful, Responsive Respondents: 14)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: United Audit Systems, Inc., Cincinnati, OH
Amount: An estimated $4,750,000
Section: 5 (Unsuccessful, Responsive Respondents: 5)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $4,750,000
Vendor: United Collection Bureau, Inc., Toledo, OH
Amount: An estimated $3,750,000
Section: 1 (Unsuccessful, Responsive Respondents: 21)
Terms:
An estimated start date of 10/1/2015 through 6/30/2020
Renewals:
5 one-year
Potential Future Renewals: $3,750,000
Number of Unsuccessful, Responsive Respondents: 22
Comments:
Multiple awards are being made by category to assure adequate services. Work assignments will be made according to the evaluation ranking received.

Section 1. Pre-Collection & Payment Plan services:
1. United Collection Bureau, Toledo OH
2. Receivables Outsourcing, Inc., Timonium, MD
3. Medical Business Bureau, Park Ridge IL

Section 2. Third Party Collections:
1.Receivables Outsourcing, Inc., Timonium, MD
2.Expert Global Solutions, Inc., Horsham PA
3.Trustmark Recovery Services, Munster, IN
4.Salud Healthcare Solutions, Lafayette, IN

Section 3. Bad Debt Collection Services:
1.Nationwide Credit & Collections, Oak Brook, IL
2.Harris & Harris, Ltd., Chicago IL
3.Receivables Outsourcing, Inc., Timonium, MD
4.Illinois Collection Services, Inc., Tinley Park, IL

Section 4. Eligibility Services:
1.Great Lake Medicaid, Chicago, IL

Section 5. Audit services:
1.United Audit Systems, Inc., Cincinnati, OH

Section 6. Special Collections:
1.Nationwide Credit & Collection, Inc., Oak Brook, IL
2.Harris & Harris, Ltd., Chicago IL
3.Illinois Collection Service, Inc., Tinley Park, IL

Section 7. Retrospective Payment Review:
1.Bottom Line Systems, Inc., Crescent Springs, KY
2.Emdeon, Nashville, TN

Section 8. Denial Management Services:
1.Miramed, Lombard, IL
2.Expert Global Solutions, Inc., Horsham, PA
3.Bottom Line Systems, Inc., Crescent Springs, KY
4.Healthcare Financial Resources, Inc., Schaumberg, IL

Section 9. Out-of-State Public Aid Facility Enrollment:
1.Great Lakes Billing, Chicago, IL
The University award process may be delayed up to thirty days as this award goes through a state approval process.
This notice has been modified
Published Thursday March 26, 2015
Addendum Number 3 has been issued.
This notice has been modified
Published Friday March 20, 2015
Addendum Number 2 has been issued.
This notice has been modified
Published Friday March 6, 2015
Addendum Number 1 has been issued.
First published Thursday, February 26, 2015
Sealed proposals will be accepted below until 4:00 PM, Friday April 3, 2015:
At the following address:
Purchasing Division (M/C 560)
809 South Marshfield Avenue
Chicago, IL 60612-7203
This RFP is for Patient Account Collections, Bad Debt, Audit, & Other Revenue Cycle Services for the Hospital Patient Accounts Department at the University of Illinois Hospital & Health Sciences System.

For instructions on how to obtain a comprehensive purchase description, disclosure or contract forms, contact:
Jeffrey Walsh
University of Illinois at Chicago
Purchasing Division (M/C 560)
809 South Marshfield Avenue
Chicago, IL 60612-7203
Phone: (312) 355-3568
FAX: (312) 996-3135
State Purchasing Officer - Gary Reis
Submit 3 copies of the response as defined in the specifications.
The University reserves the right to accept or reject any and all responses or parts thereof.
Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable.
There is no BEP goal for this procurement.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

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Specification Documents
  • JJW919Addendum1.pdf (222 KB)
  • JJW919Addendum2.pdf (324 KB)
  • JJW919Addendum3.pdf (545 KB)
  • JJW919PatientAccountCollections.pdf (1 MB)