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Public Higher Education Bulletin

 
University of Illinois at Chicago
RFI #MEC216
Request for Information: Service Desk Best Practices
First published Tuesday, July 26, 2016
Responses will be accepted at the address below until 5:00 PM, Friday August 26, 2016:

Purchasing Division (M/C 560)
809 South Marshfield Avenue
Third Floor
Chicago, IL 60612

Seeking information about best practices and processes of service desk for all users, and specifically clinical users, at the University of Illinois Hospital & Health Sciences System (UI Health).

For additional information, contact:
Mary Cooke
University of Illinois at Chicago
Purchasing Division (M/C 560)
809 South Marshfield Avenue
Chicago, IL 60612-7203
Phone: (312) 413-1610
FAX: (312) 996-3135
State Purchasing Officer - Lee Saulter
Submit 3 copies of the response as defined in the specifications.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

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Specification Documents
  • MEC216Final1.pdf (311 KB)