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Public Higher Education Bulletin

Chicago State University
RFP #1703ITD
Request for Proposal: Customer Relationship Management System (CRM)
Award Info Published Tuesday January 30, 2018
Awarded to:
Vendor: TargetX, Conshohocken, PA
Amount: $365,000
An estimated start date of 3/1/2018 through 2/28/2023
5 one-year
Potential Future Renewals: $365,000
Number of Unsuccessful, Responsive Respondents: 2
The State Purchasing Officer for this procurement is now Nicole Krneta Rogers.
The University award process may be delayed up to thirty days as this award goes through a state approval process.
This notice has been modified
Published Wednesday August 23, 2017
Addendum Two (2) is to provide Clarifications and Proposal due date change. The Proposal due date changed to Monday, August 28, 2017 August, 2:00p.m..
This notice has been modified
Published Wednesday August 16, 2017
Addendum 1 Vendor Questions and Answers
First published Wednesday, July 26, 2017
Sealed proposals will be accepted at the address below until 2:00 PM, Thursday August 24, 2017:

Cook Administration Building, Room 208
9501 South King Drive
Chicago, IL 60628

The Board of Trustees at Chicago State University is requesting proposals to implement a Customer Relationship Management System.

For additional information, contact:
Marcella Aranda
Chicago State University
Cook Administration Building
9501 South King Drive
Chicago, IL 60628-1598
Phone: (773) 995-3597
State Purchasing Officer - Lee Saulter
Submit 4 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof. This procurement may be contingent on Board of Trustees approval. Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable. There is a BEP goal for this procurement. See solicitation documentation for details. The contract(s) for this solicitation could exceed $50,000 annually.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

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Specification Documents
  • 1703ITDAddemdumTwoClarifications.pdf (180 KB)
  • CRMQuestions_1.pdf (264 KB)
  • RFP1703ITDCustomerRelationshipManagementSystem.pdf (923 KB)
Other Public Documents
  • BidTabCRMPosting.xlsx (9 KB)