Governors State University
Request for Proposal: Customer Relationship Management System
Number of Unsuccessful, Responsive Respondents:
Vendor: Technolutions Inc., New Haven, CT
Amount: An amount not to exceed $154,300
An estimated start date of 10/1/2019 through 9/30/2022
Potential Future Renewals:
The lowest cost firm earning the most evaluation points is the most responsive and responsible firm recommended for award. This award is approved by the University's Board of Trustees.
The Chief Procurement Officer for this procurement is now Ben Bagby.
The State Purchasing Officer for this procurement is now Nicole Krneta Rogers.
The University award process may be delayed up to thirty days as this award goes through a state approval process.
Amendment #7 includes question and answer received through April 2, 2019.
Amendment #6 includes mandatory pre-proposal meeting minutes for March 18, 2019, and a listing of firms in attendance at the mandatory pre-proposal meeting.
Reminder: The updated due date for this RFP is April 12, 2019 before 2:00pm CST.
Amendments #3, #4 & #5 includes questions and answers received through March 22, 2019
Amendment #2 includes revised deadline for questions & due date of RFP. In addition, we have identified target date(s) for finalist presentations on campus, for potential planning purposes of respondents.
Campus presentations for the finalist will be held the week of April 29th.
Amendment #1 includes information regarding a call-in conference bridge option for the pre-proposal conference.
First published Monday, March 11, 2019
Sealed proposals will be accepted below until 3:00 PM, Friday April 12, 2019:
At the following address:
One University Parkway
University Park, IL 60484
Governors State University is seeking a customer relationship management (CRM) system to support, facilitate and enhance student recruitment and admissions with the following: territory management, campaign & communication management, admissions application & application decision processing, event management, reporting & performance analytics and applicant self service.
The selected solution must be capable of integration with the existing University installed systems including but not limited to: Ellucian Colleague student information system, Hyland Perceptive Content document imaging system, TouchNet payment software and the Web Portal.
A mandatory prebid meeting is scheduled for March 18, 2019 at 2:00pm (local time). To register for this meeting and get directions, call Bettie at 708-235-7443.
An Excel document is attached for your use. Proposers are required to submit a copy of the usable Excel spreadsheet on a thumb drive with their technical response.
For additional information, contact:
1 University Parkway
University Park, IL 60484
Phone: (708) 534-4990
FAX: (708) 235-3970
State Purchasing Officer - Nicole Krneta Rogers
Submit 6 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof. Vendor may expect payment thirty to sixty days after receipt of invoice, unless otherwise stated in the bid documents. This procurement may be contingent on Board of Trustees approval. Illinois Department of Human Rights
(IDHR) eligibility number is required on all proposals, if applicable. There is no BEP goal for this procurement. The contract(s) for this solicitation could exceed $50,000 annually.
This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.
The State of Illinois has a policy to encourage prospective vendors to hire
qualified veterans, minorities, females, persons with disabilities and ex-offenders.