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Public Higher Education Bulletin

Southern Illinois University Carbondale
RFP #R120219

Request for Proposal: College of Business Adult Learner CRM and Services

Award Info Published Wednesday April 8, 2020
Awarded to:
Vendor: EAB Global, Inc., Washington, DC
Amount: An estimated $690,016
An estimated start date of 5/1/2020 through 4/30/2023
Number of Unsuccessful, Responsive Respondents: 2
The Chief Procurement Officer for this procurement is now Ben Bagby.
The State Purchasing Officer for this procurement is now Steve Todt.
The University award process may be delayed up to thirty days as this award goes through a state approval process.
This notice has been modified
Published Tuesday January 14, 2020
Final questions and responses are listed in Addendum 4.
This notice has been modified
Published Thursday January 9, 2020
The opening for RFP #R120219 has been extended to January 23rd due to the Martin Luther King, Jr holiday on January 20th.
This notice has been modified
Published Thursday December 19, 2019
Please see addendum 2 for questions and responses.
This notice has been modified
Published Thursday December 19, 2019
Please see attached pre-submission conference call minutes and attendance. Please note- Southern Illinois University campus will be closed from December 23rd, 2019 until January 2, 2020.
This notice has been modified
Published Friday December 13, 2019
Please review Addendum 1 for changes in requirements.
First published Thursday, December 12, 2019
Sealed proposals will be accepted below until 2:00 PM, Thursday January 23, 2020:
At the following address:
Procurement Services
900 South Normal Avenue
Woody Hall, Room 449
Carbondale, IL 62901
SIUC College of Business (COB) is seeking proposals for the solution of acquiring students to participate in their Online Degree programs. SIUC views the entire solution to be proposed by respondents to include the following high level requirements: Engagement management (including implementation, CRM functionality, ongoing access to training and industry best practices for all SIU Stakeholders), Lead Generation, Testing Evaluation, Marketing and Recruiting, Data Migration to SIUC's Slate CRM tool for applications, as well as analytics as to the effectiveness of these efforts and further insights into opportunities and challenges present in the Online Degree industry.
A Pre-Submission Conference will be held December 18, 2019 at 10:30 central time. This will be a teleconference. It is highly recommended that you attend this teleconference. Additional information concerning this call can be found in the RFP packet under Section 1.5.

For instructions on how to obtain a comprehensive purchase description, disclosure or contract forms, contact:
Betty Rouse
Phone: (618) 453-5751
FAX: (618) 453-6714
Chief Procurement Officer - Ben Bagby
State Purchasing Officer - Steve Todt
Submit 11 copies of the response as defined in the specifications.
The University reserves the right to accept or reject any and all responses or parts thereof.
This procurement may be contingent on Board of Trustees approval.
Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable.
There is no BEP goal for this procurement.
The contract(s) for this solicitation could exceed $50,000 annually.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

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Specification Documents
  • R120219-AdultLearnerCRMandContractedServices.pdf (251 KB)
Other Public Documents
  • ADDENDUM1R120219.pdf (71 KB)
  • ADDENDUM2R120219.pdf (93 KB)
  • ADDENDUM3R120219.pdf (75 KB)
  • ADDENDUM4R120219-Copy.pdf (63 KB)
  • PresubmissionconferenceattendanceR120219.pdf (842 KB)
  • PresubmissionconferenceminutesR120219.pdf (751 KB)
Public Opening Documents
  • BidTabforR120219.pdf (190 KB)