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Public Higher Education Bulletin

Southern Illinois University Edwardsville
RFP #3335

Request for Proposal: Constituent Relationship Management Software

This solicitation will not be awarded
Published Thursday December 19, 2019
Due to lack of funding at this time, the RFP will not be awarded.
This notice has been modified
Published Friday July 19, 2019
Addendum #1 with Q & A attached. The RFP due date has not been extended.
First published Monday, July 8, 2019
Sealed proposals will be accepted below until 2:00 PM, Tuesday July 30, 2019:
At the following address:
Purchasing Department
Campus Box 1012
Edwardsville, IL 62026-1012
Southern Illinois University Edwardsville seeks to procure a complete and robust recruitment, admissions and retention constituent relationship management (CRM) solution. The system should have the capability of integrating with our student information system and applicant system of record, which is currently Banner by Ellucian. It should have complete customizable user and customer management in order to segregate communications by Undergraduate Admissions, the Graduate School and current student communications. It is anticipated that the initial contract will be for a five-year period with an annual option to renew the contract for up to five additional 1-year periods, not to exceed a total of 10 years. Vendor must provide pricing for the 10 year period.
It is preferred that a CD or a some form of electronic format containing all of the information, including the forms be submitted in addition to the number of hard copies listed below. Pricing should not be included on the electronic format submittal. The electronic format is a requirement.

For instructions on how to obtain a comprehensive purchase description, disclosure or contract forms, contact:
Janet Lewis
99 Supporting Services Road
Rm 1020
Campus Box 1012
Edwardsville, IL 62026
Phone: (618) 650-3912
Chief Procurement Officer - Ben Bagby
State Purchasing Officer - Steve Todt
Submit 5 copies of the response as defined in the specifications.
The University reserves the right to accept or reject any and all responses or parts thereof.
Vendor may expect payment thirty to sixty days after receipt of invoice, unless otherwise stated in the bid documents.
This procurement may be contingent on Board of Trustees approval.
Illinois Department of Human Rights (IDHR) eligibility number is required on all proposals, if applicable.
The contract(s) for this solicitation could exceed $50,000 annually.

This transaction is subject to the State Board of Elections registration and certification requirements of Public Act 095-0971.

The State of Illinois has a policy to encourage prospective vendors to hire qualified veterans, minorities, females, persons with disabilities and ex-offenders.

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Specification Documents
  • 3335-Addendum_1.doc (68 KB)
  • 3335.docx (161 KB)
  • 3335Appendix1.xlsx (51 KB)
  • 3335Appendix2.xlsx (24 KB)
  • 3335Appendix3.xlsx (23 KB)
  • 3335Appendix4.xlsx (24 KB)
  • 3335Appendix5.xlsx (23 KB)
  • 3335Appendix6.xlsx (24 KB)